Terms of service

MochiMoods Terms of Service

Last updated: August 7, 2026

Welcome to MochiMoods. These Terms of Service (“Terms”) govern your use of the MochiMoods website and your purchase of products from our store.

By accessing our website or purchasing from us, you agree to these Terms. If you do not agree, please do not use our website.

1. About MochiMoods

MochiMoods sells squishy toys, stress-relief products, and related merchandise through our online store.

MochiMoods reserves the right to update product information, pricing, availability, and these Terms at any time.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colors and appearances may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping limitations

If we cancel an order after payment has been made, any required refund will be issued to the original payment method.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

Payment must be successfully processed before an order is fulfilled.

We may use third-party payment processors to securely process payments. We do not directly store complete payment card information.

5. Shipping

Shipping times are estimates and are not guaranteed unless specifically stated otherwise.

Delivery times may be affected by circumstances outside of our control, including carrier delays, weather, customs, holidays, or other transportation issues.

Customers are responsible for providing accurate shipping information at checkout.

6. Refunds and Returns

All sales are final unless otherwise required by applicable law or covered by our Refund Policy.

For information about damaged, defective, incorrect, or other qualifying orders, please review our Refund Policy.

7. Prohibited Uses

You agree not to use our website or products for unlawful purposes or to:

  • Violate applicable laws or regulations
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the security or operation of our website
  • Submit fraudulent orders or payment information
  • Copy, reproduce, or misuse our website content without permission
  • Use our website to distribute harmful software or malicious code

We reserve the right to refuse service or terminate access to our website when appropriate.

8. Intellectual Property

All content on the MochiMoods website, including logos, graphics, product images, text, designs, and branding, is owned by or licensed to MochiMoods unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

9. Third-Party Services

Our store may use third-party services, applications, payment processors, shipping providers, and other platforms.

Your use of third-party services may also be subject to their own terms and policies.

MochiMoods is not responsible for the policies or practices of third-party services outside our control.

10. Disclaimer

Our website and products are provided on an “as available” basis.

To the extent permitted by law, MochiMoods does not guarantee that our website will always be available, error-free, or uninterrupted.

We do not guarantee that every product will meet every customer’s individual expectations or preferences.

11. Limitation of Liability

To the maximum extent permitted by applicable law, MochiMoods will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective when the updated Terms are posted on our website. Your continued use of the website after changes are posted means you accept the updated Terms.

13. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which MochiMoods operates, without regard to conflict-of-law principles.

14. Contact Us

If you have questions about these Terms, please contact us:

MochiMoods
Email: mochimoodsteam@gmail.com 
Website: MochiMoods.us